OUR COMPANY

What services do you provide?

Our program transforms the way teams experience the environment they work in – transformation by design. Our  planning and design services, interior design, change management, training and coaching, provide a curated suite of services that work in harmony to empower people.

How long have you been in business?

Merrowsmith Design Partnership Pte Ltd was incorporated in Singapore on 8th October 2015

Where are your offices located?

The studio of Merrowsmith Design Partnership is located in the heart of Singapore, in the historic district of Emerald Hill. Approach from Somerset MRT where the walk to the studio is mostly sheltered by the 5′ way. We are a collaboration, coming together to deliver excellent projects.

Do you undertake residential work?

Sorry, no we don’t undertake residential projects.

Why should we hire you?

We are a specialist consultancy who excel in the design of commercial interiors including buildings, offices and healthcare facilities. Our clients specifically seek an interior design firm with expertise and experience in these areas. Here are 3 reasons why you might want to hire us;

  1. Our design capability gives you an edge to compete in new markets. We support you with an experienced international design team and domain knowledge acquired through association with global clients,
  2. Our team show you how data and design equip the organisation to lead in a rapidly evolving space such as healthcare: where we harmonise design and technology to create efficiencies and experiences that empower people,
  3. The environment we create builds resilience in your people to face an uncertain future. Human centred design maximises performance by inspiring self-directed learning and personal growth; the key to empowering teams.

OUR SERVICES

Which cities/regions do you service?

We are an international team based in Singapore. Our vision is, ‘A world where our brand inspires healthcare and workplace transformation’. We see no limit in our potential to serve clients in other markets. 

Is engineering/architecture included?

For interior design projects no, ordinarily we do not include engineering or architectural design services. Under some circumstances, it can be beneficial to incorporate other services under our scope. We can propose the services required and annex them to our scope of work.

Do you provide construction?

Ordinarily we do not provide construction services. Under some circumstances, it can be beneficial to incorporate other services under our scope. We can identify the services required and annex them to our scope of work.

Do you provide cost estimates?

Yes, we can provide cost estimates for local work. For regional and international projects, we reach out to local service providers to gather local costs and benchmark these against relevant data we have on actual projects or works in progress.

Can you work with our contractor?

In short, if there is a good working relationship and the contractor can comply with our health and safety requirements, yes.

Do I have to buy your products?

From time to time we act as the agent on your behalf. But generally, no; there is no obligation for you to follow recommendations we make or buy from vendors we recommend.

OUR TRACK RECORD

What areas do you specialise in?

We serve clients in the health and wellness sector, where our design of clinics, surgery centres, offices, laboratories and hospitals advance the quality of care.

Where can I see your work?

Have you won any awards?

No, but we are a young company so we believe there is plenty of awards waiting for us.

Is it expensive to engage you?

We seek to deliver results that are measurable in terms of brand enhancement, business creation, stakeholder performance, staff productivity and  clinical outcomes. In other words,  our value is in the outcome we generate by design rather that the appearance of the space. We aim to create performance enhancing interiors, environments to empower teams by means of positive experiences. Our charges are time based, but because of our experience and the way we structure our business, our fees remain competitive.

OUR PROCESS

Can you share your process?

Our process is proprietary and involves workshops and sprints, the sorts of activities you are more likely to find in design thinking environments. We are continually evolving our products and methodologies.

How would you approach our project?

Each project varies, but often a good place to start is with an understanding of where you are now, how you got there, and of course, where you want to go. Every project comes with milestones, so it’s important for us to know what the project must achieve and navigate how we are going to get there with the resources available.

OUR TEAM

Who will you assign to our project?

Project teams are constructed around the specific project requirements. Our detailed proposal will set out the resources assigned to the project and their role in making the project a success.

Where can I learn about your team?

You can learn about our LEADERSHIP TEAM here. Further information is available of request.

What languages do you speak?

Languages spoken among our team include English, Chinese, Malay, Italian, German and Turkish

OUR CHARGES

How do you charge for services?

We charge professional fees to cover the reimbursement of our time. This is most commonly presented as a lump sum or retainer fee depending on the scope or clarity of scope, project milestones and duration. Please contact us should you require further details such as hourly rates for services.

Do we pay for design?

Yes.  Sorry but we do not support free pitching. We are always willing to invest time with you to discuss the project and gain an understanding of your requirements. This would precede any design work we undertake on a fee paying basis.

Do we pay if the project is cancelled?

You would pay for the work done up to the point the project is terminated or cancelled. Generally we work with milestone payments so both parties are protected. Upon payment of outstanding money due to us, all project documents are released to you including the design work done.